Return Policy

It's your party, you can buy if you want to...knowing we've got your back.  We want your shindig to be party perfect.  If you're not in love with your purchase, drop us a line by emailing hello@chromacelebrations.com within ten days of delivery so we can make it right!
Please ensure products are unused, undamaged, and unopened in their original packaging.  
Unfortunately, straws and utensils cannot be returned due to food safety regulations.
Make sure to carefully package and ship returns in a sturdy box, as damaged returns cannot be accepted. We do not accept returns in paper or padded mailers.
Please note that shipping costs are non-refundable, and return shipping costs are the responsibility of the customer.
*All returns must be pre-approved by our customer service department.  Please ensure that you contact us and obtain approval before shipping*